Política de envío
Thank you for choosing Gold Peak Nutrition! We strive to ensure a seamless shopping experience for all our customers. Please read our shipping policy carefully to understand how we handle the shipping of your orders.
1. Processing Time
- All orders are processed within [1-3 business days]. Orders are not shipped or delivered on weekends or holidays.
- If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there will be a significant delay in shipping your order.
2. Shipping Rates
- We offer a flat-rate shipping fee of [insert amount] for all orders within [country/region].
- For orders over [insert amount], shipping is free!
- International shipping rates vary based on location and will be calculated at checkout.
3. Delivery Times
- Domestic orders typically arrive within [3-7 business days] after processing.
- International delivery times may vary based on destination, but generally take between [7-21 business days].
- Please note that these timeframes are estimates and may be affected by factors outside of our control, such as carrier delays or customs processing.
4. Tracking Your Order
- Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier's website.
5. Shipping Restrictions
- We currently ship to [list countries/regions you ship to].
- At this time, we do not ship to P.O. Boxes or APO/FPO addresses.
6. Damaged or Lost Orders
- If your order arrives damaged, please contact us within [insert timeframe, e.g., 7 days] of receiving your order. We may require photos of the damaged items to process your claim.
- For lost orders, please contact us at [insert contact email/phone number] so we can investigate the issue.
7. Returns and Exchanges
- Our return policy is outlined in a separate document. Please refer to our [Returns Policy link] for more information.
8. Contact Us
- If you have any questions about your order or our shipping policy, please reach out to us at [insert contact email/phone number].
Thank you for shopping with us! We appreciate your business and look forward to serving you.